Prescription Refill Policy
Our standard prescription turnaround time is 24 to 72 hours. Please submit all refill requests early—ideally 7 days before your pet runs out of medication.
Factors that may affect processing time:
- The request is for a new prescription or expired refill
- Your veterinarian is unavailable or requires a follow-up exam
- The medication is special-order or compounded
- You’ve requested the prescription to be sent to an external pharmacy
All prescriptions must be reviewed and approved by a veterinarian to ensure the correct dosage and ongoing appropriateness for your pet.
Refill requests can be submitted by phone (303) 329-9162 or online shop.vetcaredenver.com/pet